Accessibility Statement

Our accessibility goal

We aim to design and maintain the Service in substantial alignment with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. This is an ongoing goal, not a claim that every page or third-party item is perfectly conformant at all times.

Accessibility practices

Our product standards include:

• Keyboard-accessible navigation and controls.
• Visible focus states.
• Semantic headings and labels.
• Sufficient color contrast.
• Error messages that do not rely on color alone.
• Accessible forms and quiz controls.
• Responsive layouts that support zoom and mobile use.
• Progress/status information communicated with text, not only color.
• Captions or text alternatives for training media where available.
• Avoidance of unnecessary time limits.
• Accessible authentication and error recovery where practical.

Third-party content

Some official manufacturer videos or linked resources are hosted by third parties. We do not control every accessibility feature of those services. Where possible, we select official content with captions/transcripts and provide surrounding text that explains the training objective.

Need help or found a barrier?

If you have difficulty using Caregiver Readiness Passport, contact:

Accessibility / Support: support@carereadypassport.com

Please include:

• The page or feature you were using.
• What you were trying to do.
• The assistive technology/browser/device you were using, if relevant.
• A description of the barrier.

We will make reasonable efforts to provide the information or function in an accessible alternative and to correct reproducible accessibility barriers.

Continuous improvement

We periodically test core user flows and include accessibility review in significant UI changes.